Export your data: what's in the JSON file?
How to download the data about your account as a JSON file, what it contains and how to get complete access to your data.
Published
Under Data & account you can download the main data about your account as a JSON file at any time. Anything the export doesn't contain yet is available through a privacy request.
How to download your data
Sign in and open Data & account.
Under “Download your data”, click Download data (JSON).
Your browser saves the file. Its name contains your handle and the date of the export.
For security reasons, at most three exports are possible within ten minutes.
What the file contains
Account data: your email address and when you registered, confirmed your address and last signed in
your profile with all its details and settings, plus your gaming accounts
who you follow, who follows you and whom you've blocked
your likes and comments
your notifications and notification preferences
XP and Wanted Tokens with their history, rewards, boosts and the days you were active
your consents, such as your cookie settings
challenge entries with submissions, votes, prizes and age checks
forms such as contact, tip or bug reports you sent while signed in, and your newsletter subscription
your favourites, own places and routes on the map, plus your place suggestions
your Aligator's style and name
deletion requests, if you've made any
What's still missing
Chats, crew, creator, event and moderation data, your mission progress, your answers to the question of the day, and invitation and creator-code data aren't included in the export yet. You can get complete access to all your data on request. How that works is explained in the privacy policy and in Privacy request.
Good to know
Other members only appear in your export with their handle and an internal ID.
JSON is a text format. You can open the file with a text editor or in your browser.
You can still download your data while a deletion request is pending. It's best to save it before you make the request, though.
The file contains personal data such as your email address. Keep it safe and don't share it.
Trouble?
“The export couldn't be created”: wait a moment and try again.
If you've just started several exports, wait a few minutes until the next one is possible.
If you want to delete your account, read Delete your account first. For other questions, see Contact us.