Delete your account: request, process and what remains
How to request the deletion of your account, withdraw the request if you change your mind and what happens to your data afterwards.
Published
You request the deletion of your account under Data & account. The team processes the request promptly. As long as it hasn't been processed, you can withdraw it.
First: save your data
If you want to keep your data, download it before making the request. How that works is explained in Export your data. Once your account is deleted, this is no longer possible.
Requesting deletion
Open Data & account and, under “Delete account”, click Request deletion.
Add a reason if you like. It helps us improve.
To confirm, enter your handle.
Click Request deletion now.
You then receive a security notice that your request has been received.
Until it's processed
Your public profile is no longer visible right away.
You can't comment, like, follow or change your profile.
You can still sign in and download your data.
Withdraw request unlocks your account again, and your profile becomes as visible as before.
If the team declines a request, for example for legal reasons, you can use your account as before and receive a security notice.
After deletion
Your profile is pseudonymised: your handle, display name, images and “About me” are replaced or removed, and your gaming accounts, follows, likes and notifications are deleted. You can no longer sign in afterwards. We keep your email address to protect against abuse, and some sign-in data currently isn't deleted along with it.
Some data remains, such as your comments and chat messages. They're then shown as “Deleted account”. The privacy policy explains exactly what remains and why.
XP, Wanted Tokens, rewards and your crew membership can't be restored.
Your places and waiting-list places for upcoming events are released.
If you lead a crew
If you're the owner of a crew with other members, WANTED SIX only accepts the deletion request once you've handed the leadership to a member or dissolved the crew. That way no crew is left without a lead. You start the handover in your crew's member list and the dissolution in the crew settings. If your account is currently suspended, you can still make the request. WANTED SIX can then hand the leadership to a member of your crew when processing it.
If you lead a crew on your own, there's nothing to do beforehand. The crew is dissolved when your account is deleted.
Questions about deletion or your data? Read Privacy request or contact us.
