Report content and users

If something breaks the community guidelines, report it directly on the content with Report. The moderation team reviews every report. The reported person never learns who reported them.

What you can report

• comments

• other members' public profiles

• crews, on their profile, if you're not a member yourself

• articles such as news, guides and database entries

• creator content and creator events

• challenge submissions

• messages from direct conversations and crew channels, directly in the chat

How to report content

1. Sign in. Reports in the app need an account.

2. Choose Report on the content.

3. Pick the matching reason: spam or advertising, harassment or bullying, hate or incitement, sexual content, violence or threats, cheating or scams, impersonation, private information shared or something else.

4. Add details of up to 1,000 characters if needed and choose Send report.

You report chat messages in the conversation with Report messages: you select up to 20 messages, check in the preview what moderation will see and release exactly this selection as a copy. More on this in Messages and crew chat.

What happens next

• You see straight away that your report has been received. Several reports about the same content are merged into one case.

• A person from the moderation team reviews the case. Reports about hate, sexual content, violence or private information and frequently reported content are dealt with first.

• Once the case has been handled, you get a notification in the “Community” area, unless you've switched it off. The detailed outcome stays confidential to protect everyone involved.

• Anyone affected by a warning, a suspension or a hidden comment, creator content or event receives the decision with a reason. How sanctions and appeals work is explained in Moderation and appeals.

Without an account or for illegal content

Anyone can report content they believe is illegal, even without an account, through the contact form, ideally with the subject “Report of illegal content”. Give the exact address (URL) of the content, explain why it's illegal, include your name and email address and state that your information is correct to the best of your knowledge. For child sexual abuse material, your name isn't needed. We tell you our decision and your options for challenging it.

Good to know

• You can't report your own content or your own profile. You can report the same content only once while its case is open.

• There's a limit on how many reports you can send per hour. Suspended accounts can't report.

• Private profiles have no report button. Report the specific comment or messages instead.

• Knowingly false reports and calls to report someone together break the guidelines themselves.

• If someone is in immediate danger, call the emergency services (112) right away. A report to us doesn't replace that.

General questions for the team: Contact us. Technical problems: Report a bug.