Report a bug on WANTED SIX

If something doesn't work as expected, report it via Report a bug. The report goes straight to the team that looks after the technology. You don't need an account for this.

How to report a bug

1. Ideally, open Report a bug via the link in the footer of the page where the problem occurs. The affected page is then already filled in.

2. Optionally sum up the problem in one line under Summary, for example “Saving my profile doesn't work”.

3. Under What happened?, describe in 10 to 4,000 characters what you did, what happened and what you expected.

4. Check the Affected page. A WANTED SIX page such as /en/map or a complete https link is accepted.

5. Optionally enter your email address for follow-up questions and tap Report bug.

A good bug description

• The steps to reproduce the bug.

• What you expected and what happened instead, ideally with the exact wording of an error message.

• Whether it only happens on one device or in one particular browser, and which device and browser you use.

• No passwords or other secret data.

What happens to your report

We'll look into the bug. We don't send an automatic confirmation by email. If you've entered an email address, we can reach you with follow-up questions. If you're signed in, we link the report to your account.

Along with the report we only store a rough device class (desktop, smartphone or tablet) and the language of the page. We don't store your IP address or browser data.

Trouble?

• You can't attach screenshots or files. Describe precisely what you see instead.

• The member area, the sign-in pages and the map have no footer. Open Report a bug directly and enter the address of the affected page yourself.

• With a suspended account you can only use the contact form.

• If you see a notice that too many requests are coming in, please try again later.

For content that breaks the rules, see Report content and users. For anything else, see Contact us.