Moderation, sanctions and appeals
How the moderation team decides, which sanctions exist, what a suspension means and how to appeal a warning or suspension.
Published
The community guidelines apply on WANTED SIX. Breaches are always decided by people from the moderation team; there are no automatic suspensions. You can appeal an active warning or suspension once.
How decisions are made
The moderation team reviews reports and its own findings against the guidelines, the terms of use and the law. It considers how serious a breach is, the context and earlier sanctions. As a rule, it chooses the mildest measure that is enough. For serious breaches, an immediate indefinite suspension is also possible.
Possible measures
Close without action, if there's no breach.
Warning with a reason. It's taken into account for later breaches.
Hide content: comments, creator content, events or challenge submissions are then no longer publicly visible. If it turns out there was no breach, the content is shown again.
Account suspension, for a fixed term or indefinitely.
Restrict a crew: the crew disappears from the directory and recruitment, its public profile is hidden, and nobody can join it directly or send a new application.
Remove creator status or verification.
Fair-play measures, such as correcting XP or Wanted Tokens received unfairly, disqualifying a challenge entry or hiding an entry from the rankings.
What a suspension means
While suspended, you can't publish, comment, report or send messages. You can still read, manage your data and appeal, and you can use the contact form. A fixed-term suspension ends automatically at the stated time.
Where you see sanctions
You're notified with a reason about warnings, suspensions, hidden comments, creator content and events, a restricted crew (as its owner) and removed creator status or verification. These notices belong to the “Security” area and can't be switched off. Warnings and suspensions are also listed with their reason and duration in your account settings under “Warnings & suspensions”.
How to appeal
Open your account settings and go to “Warnings & suspensions”.
Choose Appeal next to the active sanction.
Explain calmly in 10 to 2,000 characters why you think the sanction isn't justified, and choose Send appeal.
You can appeal each sanction once while it's active, including during a suspension. The moderation team reviews the case again and decides with a reason. You receive the outcome as a notification. If your appeal succeeds, the sanction ends immediately. Appealing is free of charge.
Other decisions
There's no appeal button for hidden content, restricted crews, removed creator status, fair-play measures or a suspension that has already ended. In those cases, write to us through the contact form. We take another look at the decision and reply with a reason. Independently of this, you can turn to a certified out-of-court dispute settlement body under the Digital Services Act or to the courts.
How to report breaches yourself is explained in Report content and users.
