Solve problems with events and challenges
What to do if an RSVP, a reminder, a challenge sign-up, your proof or voting doesn't work, and how to reach the team.
Published
Most of the time the page itself tells you why something isn't possible: a deadline has passed, an event is full or a requirement is missing. If the cases below don't help, you can reach the team via the contact page.
I can't RSVP to an event
You're not signed in, or your profile isn't complete yet.
The event is full and has no waitlist, or the sign-up deadline has passed.
The event has already started, has ended or has been cancelled.
You have blocked the creator or they have blocked you. You can't RSVP to their events then.
Your account is currently restricted.
I can no longer cancel
After the cancellation deadline, you can no longer give back a confirmed spot online. If you can't make it, let the team know via the contact page. You can leave the waitlist until the start.
I didn't get a reminder
Only people who are going get reminders, not people on the waitlist.
If you RSVP shortly before the start, reminders whose time has already passed are skipped.
Check that the Events area is switched on in your notification settings. Your notifications are under Notifications.
An event has disappeared
Cancelled events stay visible, marked “Cancelled”. If an event can't be reached at all, it has been archived or hidden by moderation, or the creator's page is no longer public. Archived events also disappear from your dashboard.
I can't sign up for a challenge
Gameplay challenges only start after GTA VI is released.
Registration isn't open yet or has already closed. The schedule is on the challenge page.
All places are taken, or you're missing a requirement such as a minimum level or account age.
Only the crew leads register crew challenges. Every member on the roster must meet the requirements and can't already be on another roster in this challenge.
Challenges with a real cash prize or an 18+ physical prize require a confirmed age of 18 or over. As long as no verification is available, taking part in them isn't possible.
If you were disqualified, you can't sign up again for the same challenge.
Problems with your proof
Check the format and size: images as JPG, PNG, WebP or AVIF of up to 10 MB, videos as MP4 or WebM of up to 25 MB, ten files at most in total.
For video link challenges, at least one link must lead to a supported video platform.
If the page says the proof was changed in the meantime, load the current version. This happens when it was saved in another tab or by another crew lead.
After submissions close, the proof is read-only. The exception is an open question, which you answer by the stated deadline.
I can't vote
Confirm your email address first. Some challenges also require a minimum account age. You can't vote for your own entry or your own crew, and no votes are possible after voting ends.
I don't understand a decision
If your proof was rejected or your entry disqualified, the reason is shown with your entry. If you have questions about it, write to the team via the contact page and name the challenge. If an entry in the vote breaks the rules, report it with Report. How reports are handled is explained in Report content and users.
How to reach us
How to use the contact form and which details help is explained in Contact us. If a page doesn't work technically, send a bug report; tips are in Report a bug. More about events and challenges is in Find events and RSVP and Take part in challenges.